SWANSEA NEEDS TO UP ITS GAME PROCESSING VEHICLE TAX – DURKAN

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Environment Minister Mark H Durkan today called on the Minister for Transport in London to deal with the problems that local people here face licensing their vehicles.

Wednesday, 13 August 2014

Minister Durkan has written to Minister Robert Goodwill, highlighting problems NI motorists are facing both taxing and registering vehicles.

Mark H Durkan said: “The Driver & Vehicle Agency (DVA) in Northern Ireland did an excellent job licensing cars and as a result the NI public were used to and expected a fast and efficient service from the motor tax offices every time.

“The responsibility for vehicle licensing now rests fully with the Driver Vehicle Licensing Agency (DVLA) in Swansea. Before this work transferred to Swansea on 21 July, we took every possible step to smooth the transition for people here.

“We worked hard to inform local people and the media that responsibility would rest with Swansea from 21 July. We helped people to understand how they could access these services. Nor can it be argued by Swansea that some data has been lost when services transferred. Swansea already held all the data.

“The public and the motor trade have raised concerns such as the time taken to get vehicles registered or taxed and also the difference in MOT testing periods between NI and GB. These concerns have been raised with Swansea and an immediate response requested for the customers involved.”

The Minister concluded: “I am very disappointed and concerned about ongoing problems that people are facing. My officials have raised these concerns with Swansea and I have written to the Minister for Transport to highlight these problems and to make it clear in no uncertain terms that Swansea needs to up its game.”

admin7SWANSEA NEEDS TO UP ITS GAME PROCESSING VEHICLE TAX – DURKAN